Our website is temporarily unavailable
We're sorry for the inconvenience, but our website is temporarily unavailable. We’re working hard to get it back up and running for you as soon as possible. Thank you for your patience.
For more detail, check our status page.
In the meantime, here’s a few ways we can help.
General enquiries
Please have this reference number (0.2caa2617.1660600278.ee1138d2) handy and contact us.
Available 8am - 8pm, Monday to Friday, and 9am - 6pm, weekends and public holidays.
- Free phone: 0800 275 269
- From overseas: +64 4 931 8209 (international toll charges apply, or you can call us collect from a landline).
For all services, products, and feedback.
Log in to Internet Banking
Internet banking and Internet Banking for Business are available for your everyday banking needs.
Log in to Internet Banking for Business
Something lost or stolen? Suspected fraud?
Available 24 hours a day, 365 days of the year (including public holidays).
- Free phone: 0800 735 901
- From overseas: +64 4 473 5901 (international toll charges apply, or you can call us collect from a landline).
For any lost or stolen Eftpos, debit or credit cards; Netguard cards or tokens; and/or mobile devices. Also if you think your credit card or debit card has been used fraudulently.